Learning Technology Research

Integrating Videoconferencing Technologies into Higher Education

Steve Wheeler, Sheila Buckingham and Mark Townsend

Symposium to be presented at ALT-C Conference, University of Exeter, UK

September 2004


Abstract

The University of Plymouth is a regional university based on six campuses, distributed across a wide rural area of South West England.  From 1996 onwards the university initiated a strategy to develop and implement inter-campus communications using videoconferencing (VC) technologies.  This symposium draws on the experiences of over 7 years, during which a number of in-house initiatives and research projects have identified and addressed operational, technical, pedagogical and psychological issues to enhance videoconferencing practice.  Through various iterations of hardware and software implementation, technical and academic research teams explored an extensive range of VC environments, experimenting with a variety of lighting and camera formats, telemetry, backgrounds, presentational techniques, audio systems, multi-point conferencing , dedicated environments and software configurations.  VC was integrated into several national and international satellite TV education projects, notably EuroNet, WIRE Media Space, RATIO and the Royal College of Surgeons MRCS TV training programme.  As an integrated solution, the use of VC in postgraduate and undergraduate teacher training has also been established with successful outcomes.  Over 1000 students took part in the studies related to VC in teaching and learning, during which several new measurement instruments were developed.

This symposium will be delivered in three presentations.  The first presentation will discuss the operational and technical issues that were addressed to propagate and encourage the use of videoconferencing amongst academic and support staff.  The second presentation will focus on the use of VC in a specific teaching and learning context, where distributed students engaged in course work at a distance from their tutors.  The third presentation will explore a number of pedagogical and psychological issues that have been identified as key areas of challenge in the use of videoconferencing.  Key constructs to be explored during the session will include telepresence, social presence, interactive classroom, distance learner support, transactional distance and equivalency theory.  Throughout the symposium, the presenters will offer examples of successful videoconference practice including the use of multi-point conferencing , visual collaboration and application sharing.  There will be ample time for delegates to discuss these issues and to ask questions.