Learning Technology Research

Selecting Telematic Solutions for Flexible Learning Delivery to SMEs

Steve Wheeler and Jessica Pytel

Paper presented at the ADAPT through RATIO Conference
University of Plymouth, UK
August 31 - September 1, 1999


Abstract

This paper highlights the need to deliver flexible open learning and information products into local business communities, particularly targeting rural based small and medium sized enterprises. Lack of skilled staff coupled with lack of knowledge about new communications technologies and poor access to business information products have disadvantaged the South West region in the past. This is now changing with the advent of ADAPT through RATIO (AtR) and other European funded economic regeneration initiatives.

By June 1999, RATIO (a European funded telematics project) had established a network of 39 telematics centres throughout the far South West peninsula. Each telematic centre is equipped with computer and communications technologies to enable distributed populations to train for new qualifications and access business information locally, and at times to suit their life styles, working patterns and personal budgets.

One of the vital tasks faced by the RATIO team was to select appropriate delivery methods and technologies prior to the commencement of the project. In parallel to this, the need to identify provider support systems was required to underpin user activities within the telecentres. This paper describes a number of telematic solutions to enable flexible training and working within rural community settings, and outlines a method of benefits analysis.



This paper was presented to the ADAPT through RATIO Conference at the University of Plymouth, on 1 September, 1999.

A copy of the full paper can be obtained on request from the authors